Applying Event-Based Systems to Passenger Information in Public Transportation Scenarios
Key: LMS11-1
Author: Peggy L. Nguetse Jongo, M. Meyer, R. Steinmetz
Date: March 2011
Kind: @conference
Publisher: WIT: International Workshop on Intelligent Transportation
Book title: Proceedings of the 8th International Workshop on Intelligent Transportation (WIT 2011)
Abstract: The demand of passengers to be informed by public transportation companies has risen with the upcoming of new technologies. Today, many passengers own mobile phones with low-cost Internet access. Thus, this new technology is expected to be used for passenger information. In this paper, we focus on one particular kind of information: urgent knowledge about events, such as delays or cancellations, which have a high impact on passengers’ ad hoc behavior and as well on the perceived customer satisfaction. As a solution, we propose in this paper to use an event-based system to push urgent and relevant information to passengers. We show how existing generic models of event-based systems may be applied to this scenario.
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